Fundamental Currency of Engagement | Leadership Training | Wilson Learning Worldwide
 

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The fundamental Currency of Engagement

How Energy is being used not time spent (2013年10月9日)

Recent research has indicated that a large majority of managers understand the importance of employee engagement to achieving business results. Yet, further research over the last few years shows that the number of employees who report being fully engaged is decreasing to dangerously low levels. Why is this?

As I have worked with leaders from a number of organizations in a variety of industries, I have observed that there is really no common understanding about what engagement means, let alone what to do about it. Two important points about engagement need to be made.

First, how energy is being used, not time, is the fundamental currency of engagement. By that I mean, the combination of employees’ perceptions (from negative to positive) of the changes occurring in the organization and the amount of physical energy expended (from low to high) responding to external and internal demands. Simply stated, engaged employees are those who perceive what is happening in the organization as positive and choose to put forth high energy as a result.

That leads to the second point. You cannot force someone to be engaged – it is their choice. You can mandate the amount of time employees put in, but how they use their energy is their choice.

What does this mean for leaders in your organization? Among all the responsibilities of a leader, one of the most important is to actively and intentionally work to create a culture of engagement. You do this by being a positive role model for the beliefs and practices you want shared by all employees, and encouraging them to share those same beliefs and practices.

What should leaders do? I suggest you find out what is most important to your employees and identify the critical elements that influence their choice to engage or not. Then, proactively do what you can to ensure those elements are part of an engagement culture.

What do you think are the most important elements of a culture of engagement?

作者介绍
Tom Roth

Tom Roth

Tom Roth担任Wilson Learning全球首席运营官。他负责Wilson Learning全球战略发展方向和经营业绩的运营,并带领全球的市场服务团队和研发解决方案团队。同时,他还曾担任Wilson Learning美洲区的总裁。他协助全球管理团队解决员工敬业度、领导力发展、战略调整和业务转型方面的相关问题。

Roth先生在开发和实施人力绩效提升解决方案的研究上有着超过35年的经验。他是《创建高绩效团队》的合著者,并在众多商业出版刊物上发表过文章。美国、各类国际会议和客户活动经常邀请Roth先生进行演讲。他的演讲涵盖多个方面的议题,包括领导力、员工和客户敬业度、变革和战略实施等。

阅读更多, Tom Roth