You’ve seen the technology, you like the customization options, and you understand the impact, but before you implement a learning journey in your organization, what are the key “must haves” that ensure new skills are effectively applied and transferred to the job? Manager support and coaching get results, but which approach is actually proven to boost learning transfer, drive application, and improve performance? Узнать больше
What makes a great leader? At Wilson Learning, we believe how leaders view their purpose, and integrate both skills and character, is critical for leadership success. Discover this proven framework for developing great first-level, mid-level, and executive level leaders in your organisation Узнать больше
Effective leadership requires both leadership skills and leadership character (the heart and mind of the leader). Yet, most leadership development programmes only address leadership skills and competencies. Узнать больше
The salesperson in this example was sure he knew what the printing manager was looking for—she frequently told him how much she prized his company's quality, reliability and service. What he didn't know was that the buying committee included several finance people and a key user who were very concerned about price, rather than all the extra service the salesperson emphasised in his proposal. Узнать больше
Everyone wants to make the sale in this challenging economy, and it's hard to resist the temptation to cut the margin, reduce the price or give away "value adds" the customer really should pay for. Of course, everyone is being squeezed. Customers are pressured to control costs and, limit spending, while salespeople feel they are forced to compete on price. Узнать больше
While it is all well and good—even honourable—to associate selling success with being a trusted advisor, what does it take to earn that status with customers in today's buying environment? Узнать больше
We've all heard about organisations with great strategies that somehow fail to execute in the marketplace. We also know of organisations that have long-term, highly satisfied customers who, for some mysterious reason, stop buying. Узнать больше
The dilemma for many leaders is that employees have been through—and continue to go through—so much change and upheaval that they are questioning whether they have the energy to engage in helping to drive the organisation forward. To be successful, it’s imperative that leaders create a culture of new energy and excitement—engagement—within the organisation. Узнать больше
94% of executives say that it is important that salespeople engage executives in a business impact discussion. Yet, only 19% of them say that salespeople do that effectively. Gain insights to help your salespeople engage decision makers more credibly.
Executive leadership has two roles: evolving the future and honoring the past. The new interview with Tom Roth, COO at Wilson Learning Worldwide, provides insights for today’s executive leader as they balance promoting change that moves the organization forward while protecting and holding on to the enduring tenets of the organization, such as the mission, values, and culture.