Articles & Whitepapers
It all starts with communication. It's about communicating clearly, concisely and openly while maintaining collaborative work relationships with others. Employees with effective communication skills are better equipped to listen actively to learn from and understand others, manage conflict, influence others, negotiate with others to achieve individual and team goals, demonstrate versatility in adapting to others' interpersonal styles, deliver engaging presentations as well as connect with people of different cultures and/or in other countries.
Effective Communication Programmes:
Building Relationship Versatility: Social Styles at Work is built around a four-quadrant Social Styles matrix. After being profiled, participants are assigned a Social Style, interpersonal versatility rating and specific versatility behaviours. During the workshop, participants learn how to identify others' Social Styles and then, based on understanding their own and others' style, learn to modify their own behaviours to communicate more easily and effectively with others. learn more
The Consultative Process introduces a problem-solving mindset and presents an effective process for consulting with both internal and external clients. It helps technical professionals become comfortable in their role as consultants. It also helps them generate greater alignment and commitment with clients by using a win-win problem-solving approach. learn more
Global Effectiveness is based on working within the five cultural dimensions. This programme will teach participants what types of behaviours to expect from certain cultures and how to prepare themselves for business interactions. Participants will learn how to turn cultural differences from an unknown liability into an asset. learn more