Sales Support | Business Consulting | Wilson Learning Worldwide

Sales Support Consulting Skills

Many individuals outside of the sales function are critical to supporting customers and to the success of sales efforts. Whether technical experts, service technicians, or project managers, consultative skills are vital. They must uncover the client's real needs and interests; build strong, trusting relationships with external or internal clients; and present recommendations, facilitate decision making, and support client satisfaction with the accepted recommendation. They need to be an extension of sales, supporting solution development throughout the implementation and support process.


The Consultative Process

The Consultative Process introduces a problem-solving mindset and presents an effective process for consulting with both internal and external clients. It helps technical professionals become comfortable in their role as consultants. It also helps them generate greater alignment and commitment with clients by using a win-win problem-solving approach. 詳しくはこちらへ

CWC コンサルティング技法 Consulting with Clients

ソリューション営業力強化に向けたコンサルティング力の修得 詳しくはこちらへ

NTY ハーバード流交渉術 Negotiating to Yes

Win-Winの結果を導く『原則立脚型交渉』とは 詳しくはこちらへ

SS 顧客満足向上コース Signature Service

顧客対応で差をつける~多様な顧客心理と対応法~ 詳しくはこちらへ

VSP 情況対応セールス The Versatile Salesperson™

人を見て営業を解く~戦略的セールスアプローチスキル~ 詳しくはこちらへ