Peter Bailey is responsible for the design and development of customised projects and programs for clients. Training projects include the design and development of participant and leader guides for sales, customer service, leadership and personal effectiveness programs. He is currently focusing on designing and facilitating cross-cultural communication strategies for leveraging a global mindset as a key element in organisations achieving their worldwide business objectives. He has travelled and worked in over 30 countries in Asia, Africa and Europe.

Peter created and developed Wilson Learning's Lighthouse Coaching program, equipping managers with relational tools to deliver concise and compassionate on-the-spot or long-term coaching for attitudinal and behavioural change. He co-designed and developed "Winning with Customers," a four part Web-based series for Hewlett-Packard, and master-trained internal client trainers in four global regions.