What is the most powerful interpersonal skill you can have? The answer is Social Styles Versatility. By equipping your teams with Versatility skills enables them to address complex challenges, reduce conflict, and build more collaborative relationships throughout the organization.
To sustain success through good times and bad takes more than good products and marketing and finances—these are necessary but not sufficient. To pull these elements together and outperform the competition year after year requires great leadership. learn more
Customer experience will overtake price and product as the key brand differentiator. Trust is vital, yet lacking in the financial industry. Institutional brands must provide enhanced value with a differentiated customer experience. But how? Learn more.