Communications, Managing Conflict, and Versatility
Almost every aspect of work requires communication skills to listen, interpret, communicate, and interact. The cost of ineffective communication skills can be seen in errors, project delays, conflict, missed deadlines, and more. Communication skills every individual needs include:
"Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life."
— Brian Tracy
- Active listening to learn and understand
- Conflict management
- Versatility to adapt to others' interpersonal styles
- Presentation skills
- Connecting cross-culturally
Wilson Learning has many programs designed to help individuals build these foundational skills.
Programs:
BRV バーサタイル リーダー Building Relationship Versatility™
～コンフォートゾーンを越えて、協働を推進する～ 詳しくはこちらへ
Global Effectiveness
Global Effectiveness is based on working within the five cultural dimensions. This program will teach participants what types of behaviors to expect from certain cultures and how to prepare themselves for business interactions. Participants will learn how to turn cultural differences from an unknown liability into an asset. 詳しくはこちらへ
Managing Styles In Conflict
Leading for Performance: Managing Styles in Conflict helps people learn how to interact more effectively with people of other Social Styles under stress. When people demonstrate "back-up behavior" (predictable responses to high stress), knowing what to do can be critically important. 詳しくはこちらへ
