A salesperson's ability to understand and link solutions to a customer's business priorities is a critical skill. It begins with building relationships through trust and credibility. It requires identifying information about a customer's products and market position, asking questions to uncover business issues important to the customer, and creating solutions that add real value to the customer's business.
Organizations are frequently looking for ways to increase the use of new skills in the workplace. The Counselor Salesperson Challenge (CSP Challenge) is a Situational Judgment Test approach to supporting the application of skills from Wilson Learning's The Counselor Salesperson (CSP) program. 詳しくはこちらへ
Inbound Sales Excellence is a compelling customer service program that dramatically improves how call center agents create value for organizations. It helps participants clearly communicate their competence and establish credibility with customers, who in turn will be more likely to respond to questions, accept the agent's recommendations, and remain loyal over the long term. 詳しくはこちらへ
Relationship building and face-to-face business networking skills are critical to effective business performance. Among young business professionals, 60% say they are uncomfortable in business and social settings and 85% say they don't have the networks they need to accomplish their goals. 詳しくはこちらへ