Driving Results through Human Performance Improvement
As an industry leader, we guide organisations to success by inspiring, developing, and transforming their greatest investment—their people. Whether the organisation is facing sales, service, leadership teamwork, or workforce readiness issues, Wilson Learning can help.
Why Organisations Continually Choose Wilson Learning
Solutions that Drive Results • Global Reach • Depth and Breadth of Solutions • Proved Learning Transfer • Flexibility and Customer Commitment • Industry Leadership • Multi-Sector Expertise
News & Events
Realising Leadership Magazine Article:
Employee Engagement: The Leader's Role
By Tom Roth, COO, Wilson Learning Worldwide
Successful leaders realise to keep engaged customers, an organisation must first have engaged employees.
So, how do leaders create the conditions for engagement? Leaders must understand the quality of being a leader, not just the doing, and then apply both to the four levels of leadership.
Webinar—November 20, 2014
Are You Managing Sales Through The Rearview Mirror?
Examine a forward thinking sales leadership process—one that identifies the “leading indicators” of sales performance, finds ways to track them, and focuses energy on reviewing and coaching to them.
World of Learning Blog—30 July 2014
The Fundamental Currency of Engagement
Recent research has indicated that a large majority of managers understand the importance of employee engagement to achieving business results. Yet, further research over the last few years shows that the number of employees who report being fully engaged is decreasing to dangerously low levels.
Upcoming Open Seminars
Nov 18-20, 2014 - Train The Trainer, Tokyo, Japan
Nov 19-20, 2014 - Building Relationship Versatility, Boston, MA
Nov 20-21, 2014 - The Counselor Salesperson, Beaconsfield, UK
Dec 1-2, 2014 - Leading for Growth, Tokyo, Japan
Dec 2-4, 2014 - The Counselor Salesperson, Chicago, IL
Dec 4-5, 2014 - Project Team Management, Tokyo, Japan
Dec 9-10, 2014 - The Leader Manager, Tokyo, Japan
Dec 11-12, 2014 - Negotiating to Yes, Tokyo, Japan
To sign up online or see all open seminars...
New Article: Earning the Status of Trusted Adviser
By David Yesford and Michael Leimbach, Ph.D., Wilson Learning
Research by CSO Insights and the Aberdeen Group has shown customer behaviours seem to be saying that they don't trust sales-people's intent.
What does it take to earn trust with customers? Let's explore three key principles that point the way to becoming a trusted adviser.
Wilson Learning Wins Bronze Stevie Award in 2014 Stevie Awards for Sales & Customer Service!
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact centre awards, and customer service awards.
Wilson Learning Named One of Top 20 Sales Training Companies by Selling Power Magazine Both Years
This is the second year Selling Power magazine has conducted an application process to determine this list.
Becoming A Leader That People Choose To Follow
Consider the statistic that, on average, (a whopping) 69% of employee satisfaction and performance is attributable to the action of the work unit leader. How do leaders best contribute to the creation of value and success?