Driving Results through Human Performance Improvement
As an industry leader, we guide organisations to success by inspiring, developing, and transforming their greatest investment—their people. Whether the organisation is facing sales, service, leadership teamwork, or workforce readiness issues, Wilson Learning can help.
Why Organisations Continually Choose Wilson Learning
Solutions that Drive Results • Global Reach • Depth and Breadth of Solutions • Proved Learning Transfer • Flexibility and Customer Commitment • Industry Leadership • Multi-Sector Expertise
News & Events
Webinar—October 16, 2014
Earning the Status of a Trusted Advisor: The Mindset and Skillset to Align Value to Customers' Challenges
Today salespeople must be able to provide real value that addresses customers’ unique challenges better than the competition. This webinar will examine what is required to earn trust and how to build strategic relationships that add real value to your organisation.
World of Learning Blog—30 July 2014
The Fundamental Currency of Engagement
Recent research has indicated that a large majority of managers understand the importance of employee engagement to achieving business results. Yet, further research over the last few years shows that the number of employees who report being fully engaged is decreasing to dangerously low levels.
Upcoming Open Seminars
Oct 2-3, 2014 - Consulting with Clients, Tokyo, Japan
Oct 7-9, 2014 - The Counselor Salesperson, Boston, MA
Oct 8-9, 2014 - Negotiating to Yes, Tokyo, Japan
Oct 14-16, 2014 - The Counselor Salesperson, Chicago, IL
Oct 21-22, 2014 - The Versatile Salesperson, Tokyo, Japan
To sign up online or see all open seminars...
New Article: Earning the Status of Trusted Adviser
By David Yesford and Michael Leimbach, Ph.D., Wilson Learning
Research by CSO Insights and the Aberdeen Group has shown customer behaviours seem to be saying that they don't trust sales-people's intent.
What does it take to earn trust with customers? Let's explore three key principles that point the way to becoming a trusted adviser.
Wilson Learning Wins Bronze Stevie Award in 2014 Stevie Awards for Sales & Customer Service!
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact centre awards, and customer service awards.
Wilson Learning Named One of Top 20 Sales Training Companies by Selling Power Magazine Both Years
This is the second year Selling Power magazine has conducted an application process to determine this list.
Becoming A Leader That People Choose To Follow
Consider the statistic that, on average, (a whopping) 69% of employee satisfaction and performance is attributable to the action of the work unit leader. How do leaders best contribute to the creation of value and success?