Sales Development

Consultative Selling

A salesperson's ability to understand and link solutions to a customer's business priorities is a critical skill. It begins with building relationships through trust and credibility. It requires identifying information about a customer's products and market position, asking questions to uncover business issues important to the customer, and creating solutions that add real value to the customer's business.

Solution:

  • The Counselor Salesperson
  • Turbocharging Discovery Agreements
  • The Counselor Salesperson Challenge
  • Networking for Success
  • The Versatile Salesperson
  • Inbound Sales Excellence
  • Negotiating to Yes
  • UPFRONT: Persuasion Through Presentation

Programs:

The Counselor Salesperson

The Counselor Salesperson uses a four-step consultative selling process that helps salespeople transition from simply making transactions to solving real business problems. CSP focuses on adopting a Counselor Mindset, a mindset that builds profitable, long-term customer relationships. learn more

The Counselor Salesperson Challenge

Organizations are frequently looking for ways to increase the use of new skills in the workplace. The Counselor Salesperson Challenge (CSP Challenge) is a Situational Judgment Test approach to supporting the application of skills from Wilson Learning's The Counselor Salesperson (CSP) program. learn more

Inbound Sales Excellence

Inbound Sales Excellence is a compelling customer service program that dramatically improves how call center agents create value for organizations. It helps participants clearly communicate their competence and establish credibility with customers, who in turn will be more likely to respond to questions, accept the agent's recommendations, and remain loyal over the long term. learn more

Negotiating to Yes (Sales Edition)

Negotiating to Yes helps salespeople become better negotiators by turning face-to-face confrontation into side-by-side problem solving. It is based on the concept of Principled Negotiation, a method that offers salespeople an efficient process for reaching optimal business agreements that are satisfying to both parties and actually strengthen professional relationships. learn more

Networking for Success

Relationship building and face-to-face business networking skills are critical to effective business performance. Among young business professionals, 60% say they are uncomfortable in business and social settings and 85% say they don't have the networks they need to accomplish their goals. learn more

The Counselor Salesperson: Turbocharging Discovery Agreements

Turbocharging Discovery Agreements is a unique half-day workshop designed specifically for graduates of The Counselor Salesperson. This practical, hands-on workshop helps salespeople deepen their understanding and strengthen their ability to better apply the critical Discovery and Discovery Agreement skills that are the foundation of the Counselor Approach. learn more

UPFRONT Persuasion Through Presentation

UPFRONT Persuasion Through Presentation is a hands-on, results-oriented workshop that will have an immediate impact on one’s ability to effectively influence and persuade any audience to take action. This opportunity to further develop and refine presentation skills has four basic sections: Groundwork, Engage, Develop, and Close. learn more

The Versatile Salesperson

The Versatile Salesperson is built around the four-quadrant Social Styles matrix. Participants are profiled for their perceived Social Style and interpersonal versatility level, then learn how to identify others' Social Styles and temporarily adjust their own to communicate more easily and effectively with others. learn more