绩效评估 (Reviewing Performance)
Performance reviews are critical to an organization’s overall development planning process, but many managers are unprepared to conduct any performance review, let alone a fair and constructive one. Frequently, both managers and employees come to dread performance reviews and "go through the motions" rather than engage in a meaningful development dialog. As a result, a potentially positive morale factor turns neutral or negative, and the organizational data for development planning is useless.
In Leading for Performance: Reviewing Performance (LFP-RP), participants examine performance review processes, learn best practices for conducting reviews, discuss guidelines for rating performance and common rating errors, and practice proven techniques to prepare, write, and conduct effective performance reviews.
Program Outcomes
Leading for Performance: Reviewing Performance enables organizations to use effective performance reviews to link professional development with organizational strategy to improve organizational performance. A solid performance review process, with shared responsibility for feedback and development, also increases employee commitment and capability.
Approach
Reviewing Performance (LFP-RP) is a half-day module that can be facilitated by Wilson Learning or by a leader-trained in-house professional. This enables:
- Face-to-face interaction among the participants and the facilitator
- True-to-life skills practice with immediate in-person feedback
- The opportunity for real-time commitment to action
An important element of LFP-RP is pre-session preparation and classroom practice based on preparation for actual performance reviews.
Enabling Improved Performance
Reviewing Performance features the Reviewing Planner and Job Aid Card so participants can fine-tune and apply their newly acquired skills and behaviors on the job. Involving management to gain alignment and coaching support for the improved performance review process is important for successful implementation.
Participants who also complete Setting Goals for Success and Reviewing Performance will have the skills and knowledge to implement a more complete performance management process.
Measurement and Evaluation
Organizations that implement Leading for Performance: Reviewing Performance have access to a broad range of tools to measure initial behavioral changes and business results. A case study approach may be appropriate, or a sampling of a review document before and after.
To learn more about measuring the impact of learning, visit Measurement and Evaluation Services.
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