Leadership Development

Mid-Management

In today's companies, middle managers and team leaders—the layer of leadership and coordination between top strategic leadership and front-line—are critical to success. How are you developing those managers who desire to grow and aspire to leadership positions? How are you helping them build the myriad of skills required now and in the future? The following programs provide the skills middle managers need to succeed.

Knowing Your Leadership Strengths

Growth Leadership Inventory

Are your people reaching their potential? Are they learning and growing every day? Are they getting better at their jobs? Do they accomplish their goals? Are they willing to change and manage conflict? The clearest signs of outstanding leadership often appear in the performance of the followers. Leaders help their people do what is required of them in the most effective way possible. learn more

The Leader Manager: Achieving Performance with Fulfillment

The Leader Manager: Achieving Performance with Fulfillment provides leaders with the framework and skills to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. Leaders learn to support their work units in terms of Five Practices to provide what their people need. learn more

Leader Manager Inventory

Research indicates that high performance is not sustainable over time unless it is accompanied by a high degree of fulfillment, in addition to a focus on performance—neither performance nor fulfillment exists in a vacuum. To implement strategy and create business results, managers must create an environment of performance with fulfillment. These skills require integrating the inspiration of leadership with the skill of management. learn more

The Leader Navigator

The Leader Navigator diagnoses where your leaders are in terms of the Integrated Leadership Model's four roles. Three "off-the-shelf" configurations adapt the competencies from these roles to fit three leadership levels: Performance Leader, Growth Leader, and Strategic Leader. For instance, Performance Leader (first level) competencies, focus primarily on Tactician and Contributor skills. learn more

Meeting Leadership Challenges

Leading for Performance: Meeting Leadership Challenges helps managers learn how to shift their attention away from output and toward creating optimal conditions for employees in three key leadership action areas. Managers will learn how to be an effective leader, rather than an individual contributor. learn more

Setting Challenging Goals

The Leader Manager: Achieving Performance with Fulfillment

The Leader Manager: Achieving Performance with Fulfillment provides leaders with the framework and skills to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. Leaders learn to support their work units in terms of Five Practices to provide what their people need. learn more

Leading for Growth™

Leading for Growth™ challenges managers to rethink their role as leaders, shifting their mindset from that of "heroic manager" to "growth leader." The program is structured on the core dimensions of growth leadership: building a collaborative culture, creating a shared vision, and adopting mutual influence. learn more

Leading in Challenging Times™

Leading in Challenging Times™ focuses on what happens to human energy during times of change. To capture the discretionary energy of the workforce, leaders must understand how motivation and focus can be lost, and what they and their teams can do to regain effectiveness and commitment. A companion program for individuals, Working in Challenging Times™ helps participants understand and manage their own reactions to change, as well as develop a sense of personal accountability. learn more

Setting Goals for Success

In Leading for Performance: Setting Goals for Success, participants examine the characteristics of effective goals, the need for goals to address both performance and fulfillment, best practices for linking goals to strategy execution, and proven goal-setting processes. learn more

Managing Change Effectively

Leading for Growth™

Leading for Growth™ challenges managers to rethink their role as leaders, shifting their mindset from that of "heroic manager" to "growth leader." The program is structured on the core dimensions of growth leadership: building a collaborative culture, creating a shared vision, and adopting mutual influence. learn more

Leading in Challenging Times™

Leading in Challenging Times™ focuses on what happens to human energy during times of change. To capture the discretionary energy of the workforce, leaders must understand how motivation and focus can be lost, and what they and their teams can do to regain effectiveness and commitment. A companion program for individuals, Working in Challenging Times™ helps participants understand and manage their own reactions to change, as well as develop a sense of personal accountability. learn more

Leveraging Discretionary Energy

Leveraging Discretionary Energy focuses on what happens to human energy during times of change. To capture the discretionary energy of the virtual team, leaders must understand how motivation and focus can be lost, and what they and their teams can do to regain effectiveness and commitment. learn more

Leading Innovation

Innovation In Action Series

The Innovation in Action Series is a series of modules that explores the dimensions of innovation — Innovation Styles, Innovation Tools & Practices, The Creative Journey®, Taking Initiative, and Strategic Innovation Management—to help organizations improve how they advance their market position. learn more

Building a Collaborative Culture

Building Positive Influence: Managing the People

Building Positive Influence: Managing the People is one of two interactive virtual modules; these modules prepare individuals and leaders to use positive influence to accomplish goals in a way that enhances relationships and creates a win-win outcome. In this module, Managing the People, participants gain tools to manage the people side of the process, in order to maintain valuable relationships. Participants learn how to separate the people from the problem—the critical component of preserving strong relationships. learn more

Building Positive Influence: Managing the Tasks

Building Positive Influence: Managing the Tasks is one of two interactive virtual modules; these modules prepare individuals and leaders to use positive influence to accomplish goals in a way that enhances relationships and creates a win-win outcome. In this module, Managing the Tasks, participants learn techniques to identify interests, generate options, and determine independent standards for the negotiation process. Participants also learn how to identify their best alternatives to a negotiated agreement and present options using a conversation process that addresses all parties’ interests. learn more

Building Relationship Versatility: Social Styles at Work

Building Relationship Versatility: Social Styles at Work is built around a four-quadrant Social Styles matrix. After being profiled, participants are assigned a Social Style, interpersonal versatility rating, and specific versatility behaviors. During the workshop, participants learn how to identify others' Social Styles and, based on understanding their own and others' style, learn to modify their own behaviors to communicate more easily and effectively with others. learn more

Global Effectiveness

Global Effectiveness is based on working within the five cultural dimensions. This program will teach participants what types of behaviors to expect from certain cultures and how to prepare themselves for business interactions. Participants will learn how to turn cultural differences from an unknown liability into an asset. learn more

Leading for Growth™

Leading for Growth™ challenges managers to rethink their role as leaders, shifting their mindset from that of "heroic manager" to "growth leader." The program is structured on the core dimensions of growth leadership: building a collaborative culture, creating a shared vision, and adopting mutual influence. learn more

Managing Virtual Team Communications

Managing Virtual Team Communications is a hands-on, virtual workshop that introduces critical communication and team process tools to help virtual teams work together more effectively. Participants learn these tools by using them in a virtual team simulation, and then debriefing on how they worked and how they can continue to use these tools with their actual virtual teams. Teams gain greater clarity in their communications when working virtually. learn more

Negotiating and Influencing Others

Building Positive Influence: Managing the People

Building Positive Influence: Managing the People is one of two interactive virtual modules; these modules prepare individuals and leaders to use positive influence to accomplish goals in a way that enhances relationships and creates a win-win outcome. In this module, Managing the People, participants gain tools to manage the people side of the process, in order to maintain valuable relationships. Participants learn how to separate the people from the problem—the critical component of preserving strong relationships. learn more

Building Positive Influence: Managing the Tasks

Building Positive Influence: Managing the Tasks is one of two interactive virtual modules; these modules prepare individuals and leaders to use positive influence to accomplish goals in a way that enhances relationships and creates a win-win outcome. In this module, Managing the Tasks, participants learn techniques to identify interests, generate options, and determine independent standards for the negotiation process. Participants also learn how to identify their best alternatives to a negotiated agreement and present options using a conversation process that addresses all parties’ interests. learn more

Consulting with Clients

Consulting skills are as important as technological proficiency in today's environment. Consulting with Clients is an intermediate level workshop designed to enable consultants to bring business value to their internal or external clients. Participants will learn how to align solutions to address business priorities and processes and, as a result, achieve increased revenue and customer loyalty. learn more

Negotiating to Yes (Corporate Edition)

Negotiating to Yes (Corporate Edition) helps managers become better negotiators by turning face-to-face confrontation into side-by-side problem solving. It is based on the concept of Principled Negotiation, a method that offers managers an efficient process for reaching optimal business agreements that are satisfying to both parties and actually strengthen professional relationships. learn more

Coaching and Developing Talent

Coaching for Performance

Leading for Performance: Coaching for Performance offers first-line and mid-level managers coaching skills and techniques to create the conditions under which employees can succeed. This program will enable organizations to gain a competitive advantage using an effective, structural coaching approach that taps employees' potential and leads to improved performance and fulfillment. learn more

Lighthouse Coaching

Lighthouse Coaching will help the busy manager move from the "error-correction" management style to the "goal-attainment" coaching style. Use of the Lighthouse Coaching Planning Form, during and after the session, directs the manager through the five steps of the coaching process. learn more

Creating Employee Engagement

Creating a Culture Of Engagement

Creating a Culture of Engagement is a highly interactive two-day instructor-led experience that teaches leaders to increase employee engagement and strengthen teams, leading to tangible business results. This active learning session is hands-on and process-oriented. The focus is on what the organization needs to do, as well as what individual leaders need to do, to create collaborative teams and a culture of engagement. learn more

The Leader Manager: Achieving Performance with Fulfillment

The Leader Manager: Achieving Performance with Fulfillment provides leaders with the framework and skills to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. Leaders learn to support their work units in terms of Five Practices to provide what their people need. learn more

Leading from Within

Leading from Within examines the essence of leadership—the core questions that leaders must answer for themselves from within. This process workshop provides leaders with tools and strategies to explore the challenges of leadership, enhance their personal effectiveness and integrity as leaders, and better enable them to lead. learn more

Leveraging Discretionary Energy

Leveraging Discretionary Energy focuses on what happens to human energy during times of change. To capture the discretionary energy of the virtual team, leaders must understand how motivation and focus can be lost, and what they and their teams can do to regain effectiveness and commitment. learn more

Measuring Outcomes

Growth Leadership Inventory

Are your people reaching their potential? Are they learning and growing every day? Are they getting better at their jobs? Do they accomplish their goals? Are they willing to change and manage conflict? The clearest signs of outstanding leadership often appear in the performance of the followers. Leaders help their people do what is required of them in the most effective way possible. learn more

Leader Manager Inventory

Research indicates that high performance is not sustainable over time unless it is accompanied by a high degree of fulfillment, in addition to a focus on performance—neither performance nor fulfillment exists in a vacuum. To implement strategy and create business results, managers must create an environment of performance with fulfillment. These skills require integrating the inspiration of leadership with the skill of management. learn more

The Leader Navigator

The Leader Navigator diagnoses where your leaders are in terms of the Integrated Leadership Model's four roles. Three "off-the-shelf" configurations adapt the competencies from these roles to fit three leadership levels: Performance Leader, Growth Leader, and Strategic Leader. For instance, Performance Leader (first level) competencies, focus primarily on Tactician and Contributor skills. learn more