Leadership Development

Facilitating Cross-Cultural Effectiveness

Companies of all sizes are participating in the global marketplace. In fact, many of us interact daily with customers and colleagues of different cultures. In order for business operations and customer interactions to run smoothly, it is more important than ever that every member of an organization is able to interact with people from other cultures. By equipping each employee with the appropriate knowledge, you can help reduce cultural misunderstandings that can result in lost opportunities and costly mistakes.

Programs:

Building Relationship Versatility: Social Styles at Work

Building Relationship Versatility: Social Styles at Work is built around a four-quadrant Social Styles matrix. After being profiled, participants are assigned a Social Style, interpersonal versatility rating, and specific versatility behaviors. During the workshop, participants learn how to identify others' Social Styles and, based on understanding their own and others' style, learn to modify their own behaviors to communicate more easily and effectively with others. learn more

Global Effectiveness

Global Effectiveness is based on working within the five cultural dimensions. This program will teach participants what types of behaviors to expect from certain cultures and how to prepare themselves for business interactions. Participants will learn how to turn cultural differences from an unknown liability into an asset. learn more