Developing Leadership Skills | Leadership Development | Wilson Learning Worldwide
Развитие лидерских качеств
Развитие лидерских качеств
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Developing Communication, Versatility and Conflict Management Skills

Improving productivity, performance and employee satisfaction are all tied to a manager's ability to build effective relationships and communicate successfully with employees, customers and suppliers alike. Managers must call upon strong communication skills throughout their day, whether it is speaking to a group, running a team meeting or interacting with individuals - versatility and cultural awareness is key. A manager who is sensitive to the style of his, or her, employees and takes steps to adjust his, or her, behaviour to meet the needs of employees, will communicate more clearly and establish more trusting relationships.

Programmes:

Building Relationship Versatility™: Social Styles at Work

Building Relationship Versatility™: Social Styles at Work is built around a four-quadrant Social Styles matrix. After being profiled, participants are assigned a Social Style, interpersonal versatility rating and specific versatility behaviours. During the workshop, participants learn how to identify others' Social Styles and then, based on understanding their own and others' style, learn to modify their own behaviours to communicate more easily and effectively with others. Узнать больше

Communicating with Purpose

Leading for Performance: Communicating with Purpose provides the knowledge first-line and mid-level managers need to drive more effective one-to-one business communication with employees and colleagues. This programme helps organisations gain competitive advantage by teaching leaders how to communicate effectively, ensuring their employees stay informed, participate and add value. Узнать больше

Global Effectiveness

Global Effectiveness is based on working within the five cultural dimensions. This programme will teach participants what types of behaviours to expect from certain cultures and how to prepare themselves for business interactions. Participants will learn how to turn cultural differences from an unknown liability into an asset. Узнать больше

Managing Conflict

Leading for Performance: Managing Conflict is based on a collaborative, win-win approach called Changing the Game. The module teaches first-line and mid-level managers indispensable techniques and skills for managing conflict effectively so that conflict can be an opportunity rather than a crisis. Узнать больше

Managing Styles in Conflict

Leading for Performance: Managing Styles in Conflict helps people learn how to interact more effectively with people of other Social Styles under stress. When people demonstrate "back-up behaviour" (predictable responses to high stress), knowing what to do can be critically important. Узнать больше

Meeting Leadership Challenges

Leading for Performance: Meeting Leadership Challenges helps managers learn how to shift their attention away from output and toward creating optimal conditions for employees in three key leadership action areas. Managers will learn how to be an effective leader, rather than an individual contributor. Узнать больше